Important Information
Policies
To help make your stay at Star Island Resort And Club in Kissimmee as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies and rooms guidelines for extended resort stays.
- Check-In and Check-Out
Check-in begins at 4:00 PM. Check-out is scheduled for 10:00 AM.
- Identification and Age Requirement
Guests must be at least 21 years old and present valid government-issued photo ID at check-in.
- Payment and Deposit
A valid credit card is required at check-in. A security deposit or incidental authorization may be applied.
- Resort Fees
Resort or service fees may apply and vary depending on booking source and rate plan.
- Cancellation Policy
Cancellation terms depend on the selected rate and should be reviewed before booking.
- Smoking Policy
This is a non-smoking property. Smoking is permitted only in designated outdoor areas.
- Pet Policy
Pets are not permitted at Star Island Resort and Club.
- Accessibility Policy
Accessible suites and public areas are available. Requests for specific accessibility features should be made at the time of booking to ensure availability.